Residential Customer Testimonials

Just a quick email to let you know that Interstate was such a delight to work with during our move.  As to that end, I want to again thank you and your team for your tremendous efforts in handling our office move. Interstate became a valued partner, rather than just a vendor, by providing a comprehensive relocation solution involving not only the office move, but also move management and the connection of our technology equipment.  Interstate suggested efficiencies whenever possible that saved us time, money and frustration.  Your flexible solutions met the challenges of our office move associated with the holidays, ongoing construction and our security requirements.  The Interstate team was a pleasure to work with – they were true professionals.

Your group made moving easy and lightened my team’s work load.  The entire company was so pleased with the moving organizational aspects and that we had no lost crates.  Please express my appreciation to the entire team involved.

Janet F.

Overall, this was the best moving experience out of the 13 moves I've made over the last 25 years.  Everyone I dealt with at the company was responsive and professional.

I initially contacted a moving consultant with the company (Kim W.) to discuss using their Clutter Buster program to store furniture and household goods before the house was put on the market and then storing the remaining furniture while we went house hunting at our new location.  Kim created a detailed estimate on the cost to store the items and also how they would handle specialty items that required special treatment.  The two packing teams the company sent were top notch.  Both sets of packing teams were impressive.  They were efficient and treated our belongings with care as were the loaders who came behind the packers to crate our belongs to put into storage.  The loaders consulted with us on items needing to be crated after they had wrapped them to ensure nothing got damaged.  While this added to the overall cost, we appreciated their input and concern to ensure none of our items got damaged during storage and then shipment.

When we were ready to move our household goods to their new destination, I contacted my moving consultant to arrange their shipment.  The whole process was easy.  My assigned moving managers (Ebony and Jewell) stayed in contact with me throughout the process, checking in with me multiple times to see how the packing and loading were going.  The mover (James G.) from Interstate also stayed in touch with me while he was on the road to my destination.  The crew he hired to help him unload the furniture (Anthony W. and Jay J.) were regulars on his stops to the San Antonio area and they worked great as a team to unload our furniture.  They treated our belongs and house with respect and professionalism.

Interstate Movers in my opinion, is a top-notch organization.  The fact that the lead packers and movers we dealt with have been with the company for a very long time speaks to their ability to retain experienced employees who know how to get the job done superbly and efficiently.  The process they've set up to consult with the client at every step helps to make the process less painful.  This was a fairly expensive move, but the adage that you get what you pay for rings true in this case.  We wholeheartedly recommend this company.

Christina D.

My wife, Rebecca, and I were helping Michael and Kathy F. with their move over the past two days. I spent 27 years in the military where we moved every 2-3 years. I have never seen a better packing and moving crew in the U.S. or overseas. The packers were extremely efficient, friendly, and responsive to the home owners. The movers, Mike, Colin, Dobbs, and Will, were excellent. Mike and Colin interacted with the homeowners answering every question and clearly understood the home owners needs reducing their stress and putting them at ease.

The movers cleaned up after themselves and even vacuumed the carpets after they were finished. I have never seen that before. All-in-all, we were very impressed with your team of moving experts.

Keep up the outstanding work!

Randy and Rebecca C.

This was an excellent experience.  An 83 year old friend needed to move from Florida to Maryland in 30 days because her house sold the first day on the market.  She didn't know where to start.  On a reference I received, I called and spoke to the kindest person, Ms. Elener.  

I was pressed for time too because of a family reunion in North Carolina. The employees of Interstate acted as a team to make the best accommodations for my situation. They helped me meet my tight schedule and the thirty day closing on my friend's home.  All the furniture came on time. I was in direct communication with Todd, the driver of the tractor trailer. The communication was awesome.  My stress was greatly reduced by the communication between Ms. Elener, Todd and me.

As promised the furniture was on time, really a day earlier than expected which was a blessing with my schedule. Everything was intact just as it was leaving Florida. My friend settled her home and we boarded a plane to Maryland to meet the truck.

I didn't feel like a number with Interstate Movers of Northern Virginia.  I would recommend this company with a 10 out of 10 rating. Don't waste your time with others companies. Many could not meet my schedule and pushed for a lot of money up front. Not Interstate!  A small deposit on a credit card did it all. The projected pounds for my move was nearly right on the money. I don't know how they do it, but Interest knows how to make a big move and keep their customers happy.  A job well done by a great team!

Gina S.

Please accept our sincere thanks for a job well done.  On our end the move was flawless.  The staff you sent for the transition was a pleasure to work with.  Polite and accommodating at both ends.  We appreciate the price and the service to complete this move.  Hats off to you!

Richard F.

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