Residential Customer Testimonials

We don’t want to let another day pass without telling you how much we appreciate your expertise in setting up our outstanding move, applying all the resources at Interstate at just the right time. You made us feel very confident that all would do well, and we felt comfortable in calling on you whenever we had any concerns about the whole process.

We could not have possibly had any better packers. They are both so good and efficient at what they do. We said as we watched them box everything up that they packed each piece as if it were their very own. Their caring handling of our possessions proved that they have the “golden touch.” Not one single thing was broken or damaged. They all did an outstanding job of loading and unloading our household items. Everything arrived in perfect shape and ready for us to set up our new home.

Not only did all of you do an excellent job, but every single person was a pleasure to be around. Each one was pleasant, cheerful and eager to do a perfect job.

George and Peggy W.

Driver and crew were told that my wife had very recently passed away, and that I was alone to take on the complete move-in.

Their courtesy and sensitivity were superb. I greatly appreciate the numerous instances where they went out of their way to help me with difficult aspects of the move-in. I couldn't be more appreciative. "Gold Stars" to all.

Rob W.

I am writing to commend your moving company for the outstanding move our daughter, Jean Busher, had with your company from Carlsbad, California to Ashburn, VirginiaJoyce.

I worked with your salesman at this end, Joe Dugo.  He exuded such confidence in determining the packing and unpacking pricing that my daughter and I had nothing to worry about.  She and I drove across country to Virginia in early January before her California house sold, so we were not there when your packers came on February 23rd, 2015.  She had a good friend there for her who reported to us in phone calls throughout the day how timely your packers were, how polite, and how professional.  Her household goods were loaded onto Jamie Riqueime’s Interstate Van on February 24th.  And the packing and the loading were so professional that in a shipment that included some special art work, figurines, crystal and china nothing was broken!  Jamie had to make another delivery in the DC area that afternoon, and that evening there was an employee awards event at your Springfield center.  Therefore there wasn’t time for Jamie and his team to unpack that day.  He returned, as promised, the following Monday and helped with the unpacking.  And what a big help he and his assistant were!

We met your driver, Jamie Riqueime, when he delivered the shipment to the new home in Ashburn, Virginia.  He could not have been more professional, courteous, and helpful.  The men he had with him to help likewise were just as professional and careful as they could be.  He had to negotiate piles of snow on the curbs and corners of a small townhouse community, and he was especially considerate of our daughter’s immediate townhouse neighbors so as not to block in their cars.

Likewise I’d like for you to know how very helpful Ebony Larijan has been helping me clarify questions about billing and Interstate contacts.  Every Interstate Van Lines employee we worked with on the move was most professional, courteous, and helpful!  I know your father and knew your grandfather when I was a member of your sales staff in the early 1980s.  Our family has told many of our friends what a first class operation the company still is!  

I hope you will pass on our compliments to all those involved in our daughter’s move to Ashburn, Virginia this past February.

(I also would like for you to pass on to Michelle Ball the gratitude of the members of the Clifton Community Woman’s Club and many beneficiaries of our Charitable Trust for Interstate Van Lines’ continued sponsorship of the CCWC annual home and garden tour.)

Joyce P.

Leon and Dayon were punctual, professional, and very helpful, way beyond the basics. They also worked in gruesome cold and raining conditions without a hint of complaint.

I would suggest them for promotion and raises!

I would recommend Interstate to anyone who asks. My husband and I will be moving back to New England when he retires. You will be the first company I call.

Brenda J.

Gilbert and I would to take this opportunity to say “thank you” for the great service we received during our move from Ashburn to Haymarket this past weekend. The fellas from Interstate demonstrated excellence, customer service, care and concern over our furnishings. As you may know, moving is a challenging task in and of itself, but when you have a company that can send top notch, qualified and experienced movers with personality to move you, it makes a tough task “feel” and “look” easier. We certainly could not have done it ourselves, but the extra mile that was extended and competitive pricing confirmed our deciding to select Interstate for our relocation and we were not disappointed. This was the best move we have had even as military folk.

Gil and Jameece P.

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