Residential Customer Testimonials

I want to thank you Bridget for coming to check up on me during moving day.  It was very thoughtful to take the time out of your appointments for the day.

I want you to know that the "CREW" that you sent to move me from Triangle to Woodbridge, VA was top notch and just plain wonderful.  Miriam arrived first and quickly packed up and showed me the charges before she left.

The men came in and introduced themselves to me and let me show them what they would be taking.  They were really understanding if I was picky about something and assured me they would do it and I believe they did.  They were hardworking carrying 2 or 3 boxes at a time depending on size and I never saw them take a break except for lunch.  They asked questions if not sure and very polite when they did.  If I asked them a question they respectfully answered.  In unpacking, after they placed furniture, if I asked to move it they did without any complaint.  Before they left, they asked if there was something else that I needed.

The gentleman that did the paperwork carefully explained to me what I was signing.  Since I was giving a check that was written to "CASH", he saw I was leery and gave an explanation and showed me where I could read about it.  I figured he was with the company long enough that I didn't have to worry about it.  One gentlemen cleaned a glass cover to my desk as it was hard to reach.  They switched my bedroom items till I was happy.

All in all, these men were just awesome for their time with my moving.  I would recommend this crew to anyone and I will do so with your Company as well.

Barbara J.

IT WENT GREAT!  I obtained packing and moving estimates from four companies before making a decision.  It was difficult because I had never moved so much stuff across the country.   I selected Interstate Moving and Storage based on their estimate and the comprehensive services offered.  They even took care of obtaining parking permits since we lived on a busy street.  INTERSTATE is a TERRIFIC COMPANY with outstanding employees.  Virtually everything made it to Colorado in excellent condition, including a number of delicate (and quite valuable) sculptures, fine Waterford crystal, silver, jewelry, marble topped antique side board and two wash stands, rugs, lamps, dishes, paintings and carved wall hangings, everything!  Nothing was broken. The packers (led by Porsche) were the very best.  They worked hard all day, and were very respectful and patient.  Porsche packed liked she was packing for the Queen of England.  Nobody could have done it better.  I had about a dozen pieces of original artwork, ultra fragile sculptures and they all made it in PERFECT condition!  Absolutely perfect.  Not a single little finger broken.  She carefully floated each one in bubble wrap and popcorn in individual oversized boxes. 

On DAY TWO, the heavy movers arrived to move the furniture and the dozens of boxes packed the day before.   I was impressed with their energy, physical strength and outgoing personalities.  In addition, I was impressed with their ability to solve problems.   Fox example, there was a very large desk upstairs that had to be disassembled and moved over an outdoor railing as there was no way it would go down the stairs.  The movers removed the screens and doors where necessary and put it all back just the way they found it.  

In addition, their office staff was excellent.  The woman who provided the estimate (Kim Woods) for Interstate had a friendly, outgoing personality and was willing to negotiate in good faith.  She even dropped off used boxes ahead of time so I could start packing, and she showed up on moving day to make sure everything was going as it should.   
The representatives Interstate were honest, patient, competitive, and persistent, but never pushy.   Incidentally, the owners of Interstate are also donors to the Salvation Army, one of my favorite charities, something I found out quite by accident, but it did help me make the decision between the last two very competitive bids. 

When our furniture and personal effects arrived in Colorado the movers on this end were excellent, too.  All of the boxes and other items were carefully numbered so that we knew everything arrived here.  They covered the floors and banisters with cardboard and packing blankets to make sure nothing was scratched.  They were happy and hard working and they got it all in in only about 6 hours.  They never stopped until it was done. And they put everything together and moved it to the positions I requested.

Overall, they are an A+ moving company and I highly recommend them.  They did what they said they would on exactly the days they said they would do it.  I know there are cheaper companies out there, but if you want a professional move, and peace of mind that your things will be treated with the utmost care, this is the company you want to hire.  They are definitely worth it.

Angie W.

Firstly, allow me to apologize for the delay in sending this note. I know that it is way overdue, but you can imagine how busy we have been trying to put our house in Virginia on the market.

Ever since our days in the Foreign Service we have had many moving companies relocating our personal effects throughout Europe. We never had any problems and were always very satisfied with the results, but I must tell you that Interstate is by far the very best. What a wonderful experience we have had with you and the company you represent. Since the moment that we met you, Ebony, your professionalism is impeccable, and then you arranged our meeting with Joe to come to our house for the estimate. When we met you, Joe my husband and I had no doubt in our minds that we would go with Interstate. Joe, you are such a wonderful person and you and Ebony made sure to be in contact with us since the very beginning all the step of the way. You both portrait such professionalism, gracious and pleasant disposition, professional demeanor, and willingness to help us make this experience a very happy one and, above all, stress free for us. We congratulate Interstate for employing people of your caliber, and we can say with certainty that the success of your company is in your hands. Thank you again to both of you for everything you have done for us.

But I cannot close this note without saying something about everyone else. Pat and her team of packers were absolutely delightful to have in our house. They are experienced and knowledgeable, and very hard working people. My husband and I were highly impressed by their expertise, dedication to their work, and deep sense of responsibility. They also represent Interstate with high standards. And last, but certainly not least, our wonderful driver, David. He stayed in contact with us all the step of the way and he brought to our house in Virginia as well as in Orlando a wonderful team of people. Please convey our thanks and appreciation to all of them. In a nutshell, all of you at Interstate have made this move for us to be a wonderful experience!

We will recommend Interstate to friends and family. You guys are the very best.

My husband joins me in wishing both of you and everybody else at Intestate our very best wishes for the successful continuation of your work.

Olga S.

The team was professional and courteous as they packed, wrapped and moved our items. Because of their outstanding service, we will be happy to recommend Interstate to anyone who is moving.

I would also like to mention to you that our consultant could not have been any more helpful to us. Any time we needed anything or had a question, Joe took care of it. He is an outstanding example of the service your company is known for and we certainly appreciate that service.

Again, thanks to your team it has made the first part of our move less stressful and we look forward to continuing to work together for the next 6 months as we get ready for our move to Williamsburg, Virginia.

T.C. S

I received my shipment today and wanted to commend the staff for a job well-done! Not only did they show up on time, but they were very professional and courteous. They moved quickly yet carefully and neatly packed the boxes into the storage facility. Although the shipment had several different colored inventory stickers, they helped to create an easy system of tracking the tags. This crew is exceptional and a true credit to Interstate. They are the example for others to follow.

S. Karega

Request a Residential Moving Estimate

Moving To:

 

International Move