Project Name: America Online

Project Length: 1998 - Present

AOL is a leading-edge web services company offering premium and niche content sites, world-class tools and internet platforms. They are best known globally for their online software suite that allows customers to access the world’s largest online community.

Interstate provides all packaging and transportation services for AOL’s electronic assets. Interstate manages the logistics, asset management relocation, and installation of AOL’s data equipment. Interstate employs a team of full-time logisticians dedicated to AOL’s on-site tech centers. This dedicated team maintains a ninety minute response time and 24/7 support for the delivery, replacement and repair of equipment to operation centers throughout the Metropolitan D.C. area. The lead logistician maintains a Transportation Security Administration approved HAZMAT certification to oversee restrictive procedures in the moving and handling of hazardous materials.

Interstate Logistics packages, transports, and installs high value, operationally critical network equipment for AOL both domestically and internationally. Interstate ensures AOL’s inventory systems are kept current to track an asset’s location at all times. Interstate manages all new and existing electronic inventory; local, interstate, and international shipping services; inside pick-up and delivery; specialized deliveries; equipment installation; and warehousing and distribution on a continual basis. On-site personnel, in addition to managing inbound and outbound assets, are also accountable for maintaining up-to-date inventory systems and ensuring damage-free transport of equipment. Management of this lease program quality control is overseen by the on-site dedicated team.

Interstate Logistics has managed the relocation of over a million assets with zero claims filed and continues to maintain a 99% completion rate of on-time pick-up and delivery.