20 Keywords in the Moving Industry That You May Not Know

  1. AMSA: American Moving and Storage Association (AMSA) is a national trade association that represents carriers and agents in the household goods moving industry.
  2. National Arbitration Forum (The Forum): Administers arbitration program. An independent, non-governmental organization that is not affiliated with AMSA or with any household goods moving company.
  3. Arbitration: A dispute resolution process through which a neutral arbitrator will resolve your dispute instead of a judge or jury in court.
  4. Broker: A company that arranges for the truck transportation of cargo belonging to others, using for-hire carriers to provide the actual truck transportation.
  5. Tariff: A list of rates, rules, regulations and available services provided by the moving company. Each mover publishes its own tariffs which will be provided to you upon request.
  6. Estimates: A clearly written list of all charges for services that the mover will perform.
  7. Order for Service: A list of all the services the mover will perform that shows the dates your household goods will be picked up and delivered.
  8. Bill of Lading: A contract between you and the mover that contains a receipt of your belongings.
  9. Inventory List: A receipt listing each item you shipped and its condition.
  10. Carrier: The mover transporting your household goods.
  11. Accessorial Services: Services that include packing, unpacking, appliance servicing or piano carrying that you request to be performed or are necessary due to landlord requirements or other special circumstances.
  12. Advanced Charges: Charges for services performed by someone other than the mover.
  13. Cash on Delivery: Situation in which payment is required at the time of delivery to the destination residence (or warehouse).
  14. High-Value Article: Items valued at more than $100 per pound.
  15. Line-Haul Charges: The charges for the transportation portion of your move.
  16. Flight Charge: An additional charge for carrying items up or down flights of stairs. Charges for these services may be in addition to the line-haul charges.
  17. Long Carry: A charge for carrying articles excessive distances between the mover’s vehicle and your residence.
  18. Storage-In-Transit (SIT): The temporary warehouse storage of your shipment, pending further transportation, with or without notification to you.
  19. Warehouse Handling Charge: The charge that may be applicable each time SIT service is provided.
  20. Valuation: The monetary value that you declare for your shipment. This is the maximum amount for which your mover is liable in the event of loss or damage to your shipment.

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