Interstate's Military Affairs Department consistently provides Top Hat Service for military personnel who are relocating to a new military base. No matter where you are moving, we have the experience to safely and securely deliver your furniture and household items while upholding rigorous quality standards.
With our ICARE (Interstate Carrier/Agent Review & Evaluation) program, which was specially designed for military moves, we take quality control to the next level. ICARE reaffirms our commitment to “book with the best” and ensure that all Interstate service providers are continuously evaluated and aware of our high performance standards.
Our Military Affairs Department is made up of two teams that work closely together to maintain oversight of the development and execution of business development brands to ensure ever increasing levels of business due to superior service and traffic management and to ensure all military moves are seamless and stress-free:
The Performance Management Team oversees the ICARE program. They monitor all service providers to ensure top-notch performance and high customer service satisfaction. Continual evaluations allow us to choose from the best service providers per military base.
The Carrier Management and Recruiting Team oversees the carriers who have passed our stringent quality benchmarks and seeks out new carriers to join our list of service providers. They ensure all carriers receive appropriate training in our proprietary packing and moving methodology, and they facilitate communication between Interstate and our carriers.
Interstate’s reputation for quality and professionalism have made us America’s favorite moving service since 1943. Complete our Moving Estimate form or call 800.745.6683 to learn how we can take your move further.