Residential Customer Testimonials

I want to thank you for the fine job the Interstate team did with our recent ‘partial’ move. Having lived in the same house for 22 years, we did not look forward to the moving process, even for a partial move.

Our consultant was the consummate professional, showing up as scheduled, making sound recommendations about storage and scheduling, returning calls promptly and assisting with the complications of a ‘partial’ move. I particularly appreciate his strong recommendation that we not schedule delivery for the day of the settlement.

On loading day (of course) it snowed! Not much, not a blizzard, but nevertheless, snow. The loading team still arrived on time. I had done a little bit of shoveling myself, but they pitched in and did a much more thorough job than I had done. They were very careful to load all the pieces I wanted to take and equally as careful not to load pieces I didn’t want to take. Everything was wrapped carefully with maximum protection. The team of Mike, Mac and Rob were polite, helpful, flexible, professional and they were communicators.

On delivery day, they arrived about the time one consultant had indicated and our crew was quick, efficient, helpful and flexible. They were so pleasant throughout the process, even when you have the ‘the chair didn’t work where I told you to put it, so would you please move it to this room?’ We are grateful to both of them.

We will certainly be contacting you when we are ready for the next phase of our move. I’m not even confident they can handle my treasured piano!

Peggy J.

We wish to express our sincere appreciation for the exceptional advice and assistance you, and all your colleagues at Interstate, provided us during our recent move from Burke, Virginia to San Diego, California.

As you know, the Interstate van arrived at our new residence as scheduled on February 11th and unloaded all of our belongings in a highly professional manner with courtesy and without a single mishap. The following day, our remaining belongings were moved from our rental residence to our home, again in a professional manner without a mishap.

Mike and Sheila M.

I just want to say what a pleasure it was doing business with Interstate Moving and Storage. From Mike Stine and the appraisal process, through the storage process, the move coordination with Ebony, and the absolute best packers and logistics men ever.  The entire process was made so easy, with Interstate. 

Robert C.

I have used Interstate many times in the last 20 or 30 years and have always been very pleased with the move.  This last one in Arlington was extremely good. Your work crew did everything I could hope for. They were very professional, careful and timely. I have several complex pieces of furniture and some items which I wanted to be treated very carefully, and your crew handled this perfectly.

Stewart A.

I wanted to take a moment to convey my pleasure in working with Interstate during my recent relocation. The office staff was very helpful and the on-site "Moving Team" could not have been more accommodating. Their professionalism, care with my property, thoroughness, and over all positive attitude made the move seamless and stress-free. As you know the destination location had four flights of stairs, yet never once was there a complaint. The team arrived early, took the time to introduce themselves, explain the activities that would occur then efficiently went about their tasks. Once all the property was loaded and all documentation completed, they completed the task by vacuuming the old place. Once the property was delivered and after they confirmed that everything met my satisfaction, they once again completed the task by vacuuming the new place!

In my line of work I deal with so called "service" providers every day, seldom do these providers live up to their claims. I cannot tell you what a pleasure it was to deal with an organization that obviously understands the importance of delivering on their service objectives! Interstate not only met but exceeded all of my expectations!

Thank you for your assistance in the coordination of the move and the team, Deon, Leon & Ace, for their outstanding service.  

Cheryl J.

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