I am writing to commend your moving company for the outstanding move our daughter, Jean Busher, had with your company from Carlsbad, California to Ashburn, VirginiaJoyce.
I worked with your salesman at this end, Joe Dugo. He exuded such confidence in determining the packing and unpacking pricing that my daughter and I had nothing to worry about. She and I drove across country to Virginia in early January before her California house sold, so we were not there when your packers came on February 23rd, 2015. She had a good friend there for her who reported to us in phone calls throughout the day how timely your packers were, how polite, and how professional. Her household goods were loaded onto Jamie Riqueime’s Interstate Van on February 24th. And the packing and the loading were so professional that in a shipment that included some special art work, figurines, crystal and china nothing was broken! Jamie had to make another delivery in the DC area that afternoon, and that evening there was an employee awards event at your Springfield center. Therefore there wasn’t time for Jamie and his team to unpack that day. He returned, as promised, the following Monday and helped with the unpacking. And what a big help he and his assistant were!
We met your driver, Jamie Riqueime, when he delivered the shipment to the new home in Ashburn, Virginia. He could not have been more professional, courteous, and helpful. The men he had with him to help likewise were just as professional and careful as they could be. He had to negotiate piles of snow on the curbs and corners of a small townhouse community, and he was especially considerate of our daughter’s immediate townhouse neighbors so as not to block in their cars.
Likewise I’d like for you to know how very helpful Ebony Larijan has been helping me clarify questions about billing and Interstate contacts. Every Interstate Van Lines employee we worked with on the move was most professional, courteous, and helpful! I know your father and knew your grandfather when I was a member of your sales staff in the early 1980s. Our family has told many of our friends what a first class operation the company still is!
I hope you will pass on our compliments to all those involved in our daughter’s move to Ashburn, Virginia this past February.
(I also would like for you to pass on to Michelle Ball the gratitude of the members of the Clifton Community Woman’s Club and many beneficiaries of our Charitable Trust for Interstate Van Lines’ continued sponsorship of the CCWC annual home and garden tour.)
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