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Residential Customer Testimonials

As a military family we have encountered nine moves within the US and overseas.   After interviewing several friends who used Interstate Van Lines within the last several years, there was no doubt in our minds that this was the company we would choose to move us.  Also, the reviews on the internet were nothing but outstanding.

Bridget Martz, our Moving Consultant was one of the most highly knowledgeable and personable consultants we have had for any move.  As a result of her expertise, our move to NC was completely stress free. Bridget went above and beyond to always remain in constant contact, while keeping us informed of every detail.  She delivered boxes to our house on several occasions to assist in our prepacking.   She is exceptionally competent in her duties.

Packing day arrived and we were completely prepared for our move as a result of Bridget’s outstanding work.  The packing team (Regina, Nicole, Andrea) quickly demonstrated a high degree of skill and extreme care in wrapping and packing our house hold goods.  The ladies maintained a high standard of work ethics beyond any we have encountered on any move.  We would like to share our high praise to each of the members of the team.  We owe them a tremendous thank you for a job well done and to the highest standards possible.

Day Two/Three the Interstate truck arrived and the loading team (Mo, Chris, Daron, Marius, Jonathan) immediately put us at ease with their competence and high degree of skill in packing and loading the truck.  Each item was carefully wrapped and padded as if the item belonged to them.  We were thrilled that each item was wrapped inside our house before transporting it to the moving truck.  Above all, the team was very proficient and maintained a high degree of professionalism at all times.  They were extremely courteous and maintained a smile at all times even through the rain while loading the truck.  The team demonstrated years of training and a high degree of skill while preforming their duties in our home.  This was completely evident while crating our most treasured oil painting.  We extend our highest compliments to the team for a job performed extremely well and with the highest level of expertise.

We owe a high gratitude to Ebony Larijani who kept us informed on our move schedule through numerous phone calls.  A huge thanks to her for her outstanding service.

The Interstate mission statement is completely accurate.  You provided us with a relocation experience of the highest caliber.  The Countdown Stress-Less Calendar was very handy for us to gage our timelines.  You exceeded our expectations for a flawless move.  We will highly recommend Interstate Van Lines to any family member or friend.

We extend to the entire staff our gratitude and a tremendous thank you for an outstanding move/storage.

Chris and Cecelia S.

This was an excellent experience.  An 83 year old friend needed to move from Florida to Maryland in 30 days because her house sold the first day on the market.  She didn't know where to start.  On a reference I received, I called and spoke to the kindest person, Ms. Elener.  

I was pressed for time too because of a family reunion in North Carolina. The employees of Interstate acted as a team to make the best accommodations for my situation. They helped me meet my tight schedule and the thirty day closing on my friend's home.  All the furniture came on time. I was in direct communication with Todd, the driver of the tractor trailer. The communication was awesome.  My stress was greatly reduced by the communication between Ms. Elener, Todd and me.

As promised the furniture was on time, really a day earlier than expected which was a blessing with my schedule. Everything was intact just as it was leaving Florida. My friend settled her home and we boarded a plane to Maryland to meet the truck.

I didn't feel like a number with Interstate Movers of Northern Virginia.  I would recommend this company with a 10 out of 10 rating. Don't waste your time with others companies. Many could not meet my schedule and pushed for a lot of money up front. Not Interstate!  A small deposit on a credit card did it all. The projected pounds for my move was nearly right on the money. I don't know how they do it, but Interest knows how to make a big move and keep their customers happy.  A job well done by a great team!

Gina S.

Thank you so much for such a great move experience!  Mike Stine was very helpful and put together a great quote. The office staff that I contacted were all helpful.

The move crew was unbelievable!  I was expecting four people but only three were on the team so the move time was extended a bit but those three not only were careful and professional but they were personable and made me feel very comfortable during the move.

They worked hard to move out a bed that was tricky to get down the stairs and the window company you hired to pop a window so that a four poster frame could be removed was also great.

I have known leadership team members through Leadership Fairfax and the Chamber but had never worked with anyone.  I had great confidence in the company and that confidence was rewarded.

Janet M.

Please accept our sincere thanks for a job well done.  On our end the move was flawless.  The staff you sent for the transition was a pleasure to work with.  Polite and accommodating at both ends.  We appreciate the price and the service to complete this move.  Hats off to you!

Richard F.

I am writing to commend your moving company for the outstanding move our daughter, Jean Busher, had with your company from Carlsbad, California to Ashburn, VirginiaJoyce.

I worked with your salesman at this end, Joe Dugo.  He exuded such confidence in determining the packing and unpacking pricing that my daughter and I had nothing to worry about.  She and I drove across country to Virginia in early January before her California house sold, so we were not there when your packers came on February 23rd, 2015.  She had a good friend there for her who reported to us in phone calls throughout the day how timely your packers were, how polite, and how professional.  Her household goods were loaded onto Jamie Riqueime’s Interstate Van on February 24th.  And the packing and the loading were so professional that in a shipment that included some special art work, figurines, crystal and china nothing was broken!  Jamie had to make another delivery in the DC area that afternoon, and that evening there was an employee awards event at your Springfield center.  Therefore there wasn’t time for Jamie and his team to unpack that day.  He returned, as promised, the following Monday and helped with the unpacking.  And what a big help he and his assistant were!

We met your driver, Jamie Riqueime, when he delivered the shipment to the new home in Ashburn, Virginia.  He could not have been more professional, courteous, and helpful.  The men he had with him to help likewise were just as professional and careful as they could be.  He had to negotiate piles of snow on the curbs and corners of a small townhouse community, and he was especially considerate of our daughter’s immediate townhouse neighbors so as not to block in their cars.

Likewise I’d like for you to know how very helpful Ebony Larijan has been helping me clarify questions about billing and Interstate contacts.  Every Interstate Van Lines employee we worked with on the move was most professional, courteous, and helpful!  I know your father and knew your grandfather when I was a member of your sales staff in the early 1980s.  Our family has told many of our friends what a first class operation the company still is!  

I hope you will pass on our compliments to all those involved in our daughter’s move to Ashburn, Virginia this past February.

(I also would like for you to pass on to Michelle Ball the gratitude of the members of the Clifton Community Woman’s Club and many beneficiaries of our Charitable Trust for Interstate Van Lines’ continued sponsorship of the CCWC annual home and garden tour.)

Joyce P.
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