Leon and Dayon were punctual, professional, and very helpful, way beyond the basics. They also worked in gruesome cold and raining conditions without a hint of complaint.
I would suggest them for promotion and raises!
I would recommend Interstate to anyone who asks. My husband and I will be moving back to New England when he retires. You will be the first company I call.
Driver and crew were told that my wife had very recently passed away, and that I was alone to take on the complete move-in.
Their courtesy and sensitivity were superb. I greatly appreciate the numerous instances where they went out of their way to help me with difficult aspects of the move-in. I couldn't be more appreciative. "Gold Stars" to all.
First, let me say I was a little shocked to learn that there was over 11,000 pounds of stuff on this move! Five and a half tons of a lifetime! Needless to say, I was also taken back at the cost, but considering the effort involved, I was hoping everything was featherweight.
I want to thank you Kim for your effort in trying to do what you could to lower the price. Given our situation, it was much appreciated despite the increase in cost resulting from the increase in weight. You were very professional and helpful.
And I wish to thank Ebony for following up on both the confirmation and after the move. I also appreciated your efforts.
But, the heart and soul of this move belongs to the crew... they were absolutely courteous, efficient and very professional. They worked as a team and worked very hard both on the pick up of the household and unloading at our new location. They were very friendly and easy to work with during this move and each of them deserves very high praise for a job very well done.
The only mishap was an heirloom piece of wicker (a chair) that belonged to my wife's mother. There was a hole caused by something that pierced the wicker on the back of the chair. My wife treasured this piece and she was disappointed that it happened. We have not heard anything as yet from Interstate.
Overall, however, given this is the first time we've had to use a moving company, I would certainly recommend Interstate to anyone who has a need to move. I sincerely feel that the crew is most deserving of your company's recognition for their efforts. I know they were just doing their job, but they are the true ambassadors for Interstate and represented the company in the highest regard.
We wish to express our sincere appreciation for the exceptional advice and assistance you, and all your colleagues at Interstate, provided us during our recent move from Burke, Virginia to San Diego, California.
As you know, the Interstate van arrived at our new residence as scheduled on February 11th and unloaded all of our belongings in a highly professional manner with courtesy and without a single mishap. The following day, our remaining belongings were moved from our rental residence to our home, again in a professional manner without a mishap.
We were very satisfied with the move by BoxCart/Interstate. Leon and Shirley are true professionals as well as nice people. The movers and packers worked hard and were friendly and responsive to our needs. The move was not cheap, but I can think of no better use for the cliché that you get what you pay for.
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