Residential Customer Testimonials

We don’t want to let another day pass without telling you how much we appreciate your expertise in setting up our outstanding move, applying all the resources at Interstate at just the right time. You made us feel very confident that all would do well, and we felt comfortable in calling on you whenever we had any concerns about the whole process.

We could not have possibly had any better packers. They are both so good and efficient at what they do. We said as we watched them box everything up that they packed each piece as if it were their very own. Their caring handling of our possessions proved that they have the “golden touch.” Not one single thing was broken or damaged. They all did an outstanding job of loading and unloading our household items. Everything arrived in perfect shape and ready for us to set up our new home.

Not only did all of you do an excellent job, but every single person was a pleasure to be around. Each one was pleasant, cheerful and eager to do a perfect job.

George and Peggy W.

This was an excellent experience.  An 83 year old friend needed to move from Florida to Maryland in 30 days because her house sold the first day on the market.  She didn't know where to start.  On a reference I received, I called and spoke to the kindest person, Ms. Elener.  

I was pressed for time too because of a family reunion in North Carolina. The employees of Interstate acted as a team to make the best accommodations for my situation. They helped me meet my tight schedule and the thirty day closing on my friend's home.  All the furniture came on time. I was in direct communication with Todd, the driver of the tractor trailer. The communication was awesome.  My stress was greatly reduced by the communication between Ms. Elener, Todd and me.

As promised the furniture was on time, really a day earlier than expected which was a blessing with my schedule. Everything was intact just as it was leaving Florida. My friend settled her home and we boarded a plane to Maryland to meet the truck.

I didn't feel like a number with Interstate Movers of Northern Virginia.  I would recommend this company with a 10 out of 10 rating. Don't waste your time with others companies. Many could not meet my schedule and pushed for a lot of money up front. Not Interstate!  A small deposit on a credit card did it all. The projected pounds for my move was nearly right on the money. I don't know how they do it, but Interest knows how to make a big move and keep their customers happy.  A job well done by a great team!

Gina S.

I want to thank you and both teams that worked the Rock Creek (Providence) model this week. Both crews were some of the best I’ve worked with – and were beyond efficient. And personally, thank you for staffing both days so that I wouldn’t have a problem getting home in “Maryland traffic” to pick up my daughter!  I was honestly a little worried about it earlier this week (especially with my husband being out of town) but there was zero stress from this move.

Lindsay Y.

We have just completed our office move and had the opportunity to work with James McDonnell and Tom Novack.

As is expected with any move, it is always a very stressful time as well as logistical and detail intensive. James' planning and taking into consideration every level of detail was spot on.  I am happy to say that he correctly projected that the move could be done within the short time frame. Other movers claimed it was impossible.

The move was as we had hoped it would be - on time, organized, thorough and efficient. Tom was just wonderful at supervising a very efficient and professional group of movers and ensuring that all items were packed and delivered safely without any damage.  We really appreciated his hands-on approached and availability to find solutions when needed. And he finished the entire move within the time frame projected!

We also appreciated the next day post-delivery visit by Tom and James to ensure that all items were in their rightful place.  You have a great team - we would work with this group again.

Diane W.

As hard as it is to move after 34 years in the Washington area – leaving good friends, co-workers and the many great organizations- Interstate Van Lines made it so simple. Thank you!

Thanks to the team for packing everything, and after unpacking not a single item harmed! Amazing! From managing the inventory to lifting boxes to putting together furniture, our driver was the most dedicated, hard working and courteous person I have ever met. Every box, every piece of furniture, every item was checked in and checked out for a perfect move.

Thank you, Interstate, for doing it right: on time and with the best service you could only dream about until you see it is for real.

Once again, thank you for making a once in a lifetime move so special and carefree.
 

Patrick and Martha D.

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