Residential Customer Testimonials

IT WENT GREAT!  I obtained packing and moving estimates from four companies before making a decision.  It was difficult because I had never moved so much stuff across the country.   I selected Interstate Moving and Storage based on their estimate and the comprehensive services offered.  They even took care of obtaining parking permits since we lived on a busy street.  INTERSTATE is a TERRIFIC COMPANY with outstanding employees.  Virtually everything made it to Colorado in excellent condition, including a number of delicate (and quite valuable) sculptures, fine Waterford crystal, silver, jewelry, marble topped antique side board and two wash stands, rugs, lamps, dishes, paintings and carved wall hangings, everything!  Nothing was broken. The packers (led by Porsche) were the very best.  They worked hard all day, and were very respectful and patient.  Porsche packed liked she was packing for the Queen of England.  Nobody could have done it better.  I had about a dozen pieces of original artwork, ultra fragile sculptures and they all made it in PERFECT condition!  Absolutely perfect.  Not a single little finger broken.  She carefully floated each one in bubble wrap and popcorn in individual oversized boxes. 

On DAY TWO, the heavy movers arrived to move the furniture and the dozens of boxes packed the day before.   I was impressed with their energy, physical strength and outgoing personalities.  In addition, I was impressed with their ability to solve problems.   Fox example, there was a very large desk upstairs that had to be disassembled and moved over an outdoor railing as there was no way it would go down the stairs.  The movers removed the screens and doors where necessary and put it all back just the way they found it.  

In addition, their office staff was excellent.  The woman who provided the estimate (Kim Woods) for Interstate had a friendly, outgoing personality and was willing to negotiate in good faith.  She even dropped off used boxes ahead of time so I could start packing, and she showed up on moving day to make sure everything was going as it should.   
The representatives Interstate were honest, patient, competitive, and persistent, but never pushy.   Incidentally, the owners of Interstate are also donors to the Salvation Army, one of my favorite charities, something I found out quite by accident, but it did help me make the decision between the last two very competitive bids. 

When our furniture and personal effects arrived in Colorado the movers on this end were excellent, too.  All of the boxes and other items were carefully numbered so that we knew everything arrived here.  They covered the floors and banisters with cardboard and packing blankets to make sure nothing was scratched.  They were happy and hard working and they got it all in in only about 6 hours.  They never stopped until it was done. And they put everything together and moved it to the positions I requested.

Overall, they are an A+ moving company and I highly recommend them.  They did what they said they would on exactly the days they said they would do it.  I know there are cheaper companies out there, but if you want a professional move, and peace of mind that your things will be treated with the utmost care, this is the company you want to hire.  They are definitely worth it.

Angie W.

We have just completed our office move and had the opportunity to work with James McDonnell and Tom Novack.

As is expected with any move, it is always a very stressful time as well as logistical and detail intensive. James' planning and taking into consideration every level of detail was spot on.  I am happy to say that he correctly projected that the move could be done within the short time frame. Other movers claimed it was impossible.

The move was as we had hoped it would be - on time, organized, thorough and efficient. Tom was just wonderful at supervising a very efficient and professional group of movers and ensuring that all items were packed and delivered safely without any damage.  We really appreciated his hands-on approached and availability to find solutions when needed. And he finished the entire move within the time frame projected!

We also appreciated the next day post-delivery visit by Tom and James to ensure that all items were in their rightful place.  You have a great team - we would work with this group again.

Diane W.

I can't thank everyone enough for the loving care my Mom has been shown during this move. The TEAM has been fabulous!  Jim Dupee and crew were outstanding!  Love them all! I was so proud to see the Spotless cab and trailer inside and out! Company pride from the driver and crew! My Mom's situation is delicate, and the guys understood and were very gentle and loving. Another proud moment about the character of those you employ. I  appreciate the traditions you are upholding. Please give everyone due recognition for their hard work, including, David, the third party that did the crating. He represented the company well.

Kim H.

My customer service point of contact stayed in contact with me throughout the process from beginning to end. I had her direct extension and never had a problem contacting her or getting a response. Not only was she always in constant communication with me, she was always upbeat and very friendly. This process is extremely stressful especially when I had never done it before and calling my point of contact was never the dreadful part. Last week I was able to obtain some of my items. I could not remember what was in what box (since I moved in the beginning of March) and I was having a hard time deciding what to retrieve. Without hesitation suggested, the crew opened the boxes that I suspected I may need and re-taped them if I did not want them. I was able to take only what was necessary in a fast and efficient manner.

Doris A.

My wife, Rebecca, and I were helping Michael and Kathy F. with their move over the past two days. I spent 27 years in the military where we moved every 2-3 years. I have never seen a better packing and moving crew in the U.S. or overseas. The packers were extremely efficient, friendly, and responsive to the home owners. The movers, Mike, Colin, Dobbs, and Will, were excellent. Mike and Colin interacted with the homeowners answering every question and clearly understood the home owners needs reducing their stress and putting them at ease.

The movers cleaned up after themselves and even vacuumed the carpets after they were finished. I have never seen that before. All-in-all, we were very impressed with your team of moving experts.

Keep up the outstanding work!

Randy and Rebecca C.

Request a Residential Moving Estimate

Moving To:

 

International Move

2015 Outstanding Corporate Citizenship Awards Winner