Residential Customer Testimonials

I wanted to take a moment to convey my pleasure in working with Interstate during my recent relocation. The office staff was very helpful and the on-site "Moving Team" could not have been more accommodating. Their professionalism, care with my property, thoroughness, and over all positive attitude made the move seamless and stress-free. As you know the destination location had four flights of stairs, yet never once was there a complaint. The team arrived early, took the time to introduce themselves, explain the activities that would occur then efficiently went about their tasks. Once all the property was loaded and all documentation completed, they completed the task by vacuuming the old place. Once the property was delivered and after they confirmed that everything met my satisfaction, they once again completed the task by vacuuming the new place!

In my line of work I deal with so called "service" providers every day, seldom do these providers live up to their claims. I cannot tell you what a pleasure it was to deal with an organization that obviously understands the importance of delivering on their service objectives! Interstate not only met but exceeded all of my expectations!

Thank you for your assistance in the coordination of the move and the team, Deon, Leon & Ace, for their outstanding service.  

Cheryl J.

I want to thank you Bridget for coming to check up on me during moving day.  It was very thoughtful to take the time out of your appointments for the day.

I want you to know that the "CREW" that you sent to move me from Triangle to Woodbridge, VA was top notch and just plain wonderful.  Miriam arrived first and quickly packed up and showed me the charges before she left.

The men came in and introduced themselves to me and let me show them what they would be taking.  They were really understanding if I was picky about something and assured me they would do it and I believe they did.  They were hardworking carrying 2 or 3 boxes at a time depending on size and I never saw them take a break except for lunch.  They asked questions if not sure and very polite when they did.  If I asked them a question they respectfully answered.  In unpacking, after they placed furniture, if I asked to move it they did without any complaint.  Before they left, they asked if there was something else that I needed.

The gentleman that did the paperwork carefully explained to me what I was signing.  Since I was giving a check that was written to "CASH", he saw I was leery and gave an explanation and showed me where I could read about it.  I figured he was with the company long enough that I didn't have to worry about it.  One gentlemen cleaned a glass cover to my desk as it was hard to reach.  They switched my bedroom items till I was happy.

All in all, these men were just awesome for their time with my moving.  I would recommend this crew to anyone and I will do so with your Company as well.

Barbara J.

I have had the pleasure of receiving support from your organization in a very large move from Japan to Germany. It has been absolutely wonderful working with the agent, Tram Brown. She has been absolutely knowledgeable about everything from the transition to travel arrangements. In the 20+ years that I have been traveling abroad I have never worked with someone so caring and professional. Any future moves I and my family make will always be through Interstate. 

Thank you so much for assigning such a terrific and caring professional to my family's move.

Aaron I.

This was an excellent experience.  An 83 year old friend needed to move from Florida to Maryland in 30 days because her house sold the first day on the market.  She didn't know where to start.  On a reference I received, I called and spoke to the kindest person, Ms. Elener.  

I was pressed for time too because of a family reunion in North Carolina. The employees of Interstate acted as a team to make the best accommodations for my situation. They helped me meet my tight schedule and the thirty day closing on my friend's home.  All the furniture came on time. I was in direct communication with Todd, the driver of the tractor trailer. The communication was awesome.  My stress was greatly reduced by the communication between Ms. Elener, Todd and me.

As promised the furniture was on time, really a day earlier than expected which was a blessing with my schedule. Everything was intact just as it was leaving Florida. My friend settled her home and we boarded a plane to Maryland to meet the truck.

I didn't feel like a number with Interstate Movers of Northern Virginia.  I would recommend this company with a 10 out of 10 rating. Don't waste your time with others companies. Many could not meet my schedule and pushed for a lot of money up front. Not Interstate!  A small deposit on a credit card did it all. The projected pounds for my move was nearly right on the money. I don't know how they do it, but Interest knows how to make a big move and keep their customers happy.  A job well done by a great team!

Gina S.

I have moved many times and this has been the best move I've experienced to date.  From the minute Lynn took on the job, she has made me feel like my house and my goods were special.  She is attentive to details, has excellent follow up skills, rolls up her sleeves and does what it takes to get the job done, on time, and with excellent results.  Moving is difficult in the best of circumstances, but with Lynn on the job, I was not stressed.  She invoked a high level of trust for the security and care of my goods and me, at all points during the process.

My move was complicated by multiple stages of moving out, storage of some of the goods, and a schedule that my company didn't make easy on any of us.  Lynn remained unrattled throughout.  Not only was she able to turn on a dime, she exuded calm and a cheerful "get it done" attitude, no matter the complexity.

Lynn is unique in her ability to operate at a level of minute detail one minute and general overall strategy and problem solving the next.  It's a skill I find rare in others, but I sure appreciate it when I do see it.  I feel quite fortunate to have had someone to work with on my move that could do both.

When I have a standout positive experience, I think it's important to praise the person responsible and to let their supervisor know about it.  I can't speak highly enough of Lynn and my impression of Interstate as a result of working with her.

Vicki B.

Request a Residential Moving Estimate

Moving To:

 

International Move